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Last updated: 28/02/2026

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Safehaven Stays is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or services.

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Who We Are

Safehaven Stays is a property management company providing guaranteed rent and property management services to landlords.

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If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: matty@safehavenstays.co.uk
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

71-75 Shelton Street, Covent Garden, 

London, United Kingdom,WC2H 9JQ

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What Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Property details (where relevant)

• Any information you provide through contact forms, email, or phone enquiries

 

How We Collect Your Information

We collect information in the following ways:

• When you fill out a contact form on our website

• When you contact us via email or phone

• When you communicate with us about our services

• Through cookies and website analytics (if applicable)

 

How We Use Your Information

We use your personal data to:

• Respond to your enquiries

• Provide information about our services

• Manage and maintain our relationship with you

• Improve our website and services

• Comply with legal obligations

 

Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – when you contact us or opt in to receive information

• Legitimate Interests – to operate and improve our business

• Contract – where processing is necessary to provide our services

 

How We Store and Protect Your Data

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. Your data is stored securely and only accessed by authorised individuals. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

 

Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

We may share your data with trusted third parties where necessary to operate our business (such as professional advisers or service providers), and only where appropriate safeguards are in place.

 

Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

 

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing of your data

 

To exercise any of these rights, please contact us.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.

 

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: